“Without a refund”. Which is illegal rofl. You can’t just close a paying customer’s account then keep their money. What a bunch of retards. They can assuming they have good reason like hacking but they cant justify that in the space of time they ban them and by them sending that email. No, it isn’t. It’s standard game service practice. Best Do Not Give Me A Cigarette Under Any Circumstances T-Shirt Say you have a World of Warcraft subscription. If you get banned or otherwise blocked but then you create a new account, even a paid one,
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that account is automatically forfeit once/if they Best Do Not Give Me A Cigarette Under Any Circumstances T-Shirt discover it is the same person trying to circumvent the loss of service. Same can happen in a chargeback situation. In this case OP chose to initiate severing use of the service, but the same terms apply and OP was notified as such. If you choose to give money to a place you know you are banned from use of, that was your choice….unless you know more than the entertainment lawyers who no doubt were part of crafting the boilerplate notification sent to OP and the policy.
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It’s also not a new notice – same thing was called out when DS’s account was kicked to the curb. I will say this is interesting in that it is only the 2nd example of a UK non-30 day refund discussed here since that big thread on it six months ago. It’s called unjust enrichment. They cant sell the service with no intent to follow through (they have established intent here),Best Do Not Give Me A Cigarette Under Any Circumstances T-Shirt not to mention that you have to agree to a certain terms of service when you do so, which would take precedence over some past snarky comment by a support person in retaliation for a consumer exercising their rights